7qbet Terms & Conditions

1. General Introduction & Acceptance

These Terms & Conditions ("Terms") form a legal agreement between the user ("User") and the operator of the 7qbet platform and all related services. By accessing the 7qbet website, creating an account, or using any service, you are agreeing to these Terms.

7qbet is an online gaming platform that provides cricket betting, slots, live casino, and other gaming services for users in Bangladesh. The platform operates using SSL encryption and follows a fair play policy.

2. Account Registration & Personal Information

An active account is required to use services on 7qbet. You must provide accurate and up-to-date information at the time of registration.

2.1 Registration Process

• Each individual may operate only one account.
• Providing true and complete information at the time of registration is mandatory.
• Only one account may be opened per email address or mobile number.
• If multiple members of the same household use the same device or internet connection, each account must have separate identity verification.

2.2 Identity Verification (KYC)

For security purposes, 7qbet reserves the right to carry out identity verification (Know Your Customer — KYC) at any time. This process may require a national ID card, passport, or other government-issued document. Withdrawals may be temporarily held until KYC is completed.

3. Eligibility & Age Requirements

To open an account and use services on 7qbet, the following conditions must be met:

• Age: Users must be at least 21 years old. This platform is for users aged 21+ only.
• Capacity: You must be mentally capable and consenting of your own free will when opening an account.
• Personal use: The account is for the registered individual's personal use only.
• Applicable law: Users must confirm that there are no local restrictions on the use of online gaming at their location.

4. Deposit & Withdrawal Policy

4.1 Supported Payment Methods

7qbet currently supports the following payment methods in Bangladesh: bKash, Nagad, Rocket and Bank Transfer (major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

4.2 Deposit Rules

• Minimum deposit amount: ৳100 (per method).
• Deposits may only be made from a payment method that has been successfully verified on the account.
• Deposits from third-party names are not accepted; the source of the deposit must belong to the account holder.
• If a deposit is delayed due to a technical issue, please contact 7qbet support.

4.3 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Typical withdrawal processing time: 15 minutes to 2 hours.
• Withdrawal requests may only be made from an active and verified account.
• Withdrawals will be sent to the same payment method used for the deposit.
• 7qbet reserves the right to temporarily hold large withdrawals until KYC verification is complete.

5. Bonuses & Promotional Offers

The following bonus offers are currently available at 7qbet. All bonuses are subject to specific terms and conditions.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000.

• Example: Deposit ৳1,000 and receive ৳1,000 bonus; total balance ৳2,000.
• Example: Deposit ৳32,000 and receive the maximum ৳15,000 bonus; total ৳47,000.

5.2 Wagering Requirements

Winnings earned from a bonus must meet a 20x wagering requirement before withdrawal. Wagering applies only to the bonus amount.

• Example: ৳1,000 bonus × 20 = ৳20,000 must be wagered before withdrawal.
• If wagering requirements are not met within the time limit, the bonus will be cancelled.
• Certain games may contribute to wagering at a different rate.

5.3 Bonus Abuse

If 7qbet detects any attempt to abuse bonuses (multiple accounts, false information, arbitrage betting), it reserves the right to cancel the bonus on the relevant account and suspend the account.

6. Gameplay Rules

All games on the 7qbet platform operate under a fair play policy. A Random Number Generator (RNG) is used to keep game outcomes impartial.

• Game outcomes are determined through a technically impartial process.
• If a game is not completed due to a technical error, 7qbet will attempt to refund the wagered amount.
• In any dispute arising from a disconnection, 7qbet's server logs will be considered final.
• In sports betting, any bet placed after the bet cutoff time will be considered void.
• In live games, the dealer's decision is final; in the case of human error, 7qbet will take appropriate action after review.

7. Prohibited Activities

The following activities are strictly prohibited on 7qbet. Any violation may result in immediate account termination and forfeiture of the associated balance:

• Operating multiple accounts or using another family member's account.
• Providing false or incorrect identity information.
• Planned betting strategies designed to exploit the bonus system (bonus hunting, arbitrage).
• Unauthorized access to another user's account or attempting to hack it.
• Playing games using automated software, bots, or scripts.
• Using the platform for money laundering or concealing the source of illegal funds.
• Intentionally exploiting technical errors or bugs in the platform.
• Threatening, harassing, or attempting to defraud other users.

8. Security & Account Protection

7qbet uses SSL encryption to keep all transactions and personal information secure. However, it is your own responsibility to ensure the security of your account.

8.1 User Responsibilities

• Do not share your login credentials (password, OTP) with anyone.
• Use a strong and unique password and change it regularly.
• If you notice any suspicious activity or unauthorized access, notify 7qbet support immediately.
• Avoid accessing your account over public Wi-Fi.

8.2 Platform Security Measures

7qbet operates an automated monitoring system to prevent fraud and abuse. If suspicious activity is detected, the account may be temporarily suspended for verification.

9. Privacy & Data Protection

For details on how we collect, store, and use your personal information, please read our Privacy Policy page. By registering, you are consenting to our privacy policy.

7qbet does not sell your information to third parties. However, information may be shared with the relevant authorities in the case of legal obligations or security investigations.

10. Responsible Gaming

7qbet believes that gaming should be a source of fun and entertainment. We place the highest priority on responsible gaming.

• Never bet more than you can afford.
• If you feel the need to take a break from gaming, take one.
• Contact support to set deposit limits or to use the self-exclusion feature on your account.
• Avoid playing while under the influence of alcohol or drugs.
• Minors are not permitted to use this platform under any circumstances.

To learn more about responsible gaming, visit our Responsible Gaming page.

11. Account Suspension & Termination

11.1 7qbet's Rights

7qbet may suspend or terminate an account without notice in the following circumstances:

• Violation of any clause in these Terms.
• If evidence of fraud or deception is found.
• In cases of providing false identity information.
• Failure to cooperate with KYC verification.
• At the direction of law enforcement agencies.

11.2 User's Right to Close Account

You may request to close your account at any time by contacting support. All outstanding bonus conditions must be met and withdrawals completed before the account is closed.

12. Limitation of Liability

7qbet is not liable for the following:

• Loss caused by internet disconnection.
• Loss caused by security vulnerabilities on the user's own device.
• Delays or failures by third-party payment gateways.
• Losses occurring due to unexpected technical errors or server downtime.
• Any losses caused by the user's own actions (incorrect payment information, sharing login credentials).

In the event of a technical error, 7qbet will make every effort to provide the best possible resolution, however claims for indirect or consequential compensation will not be accepted.

13. Amendment of Terms

7qbet reserves the right to change, add to, or cancel these terms and conditions at any time. Revised terms and conditions will take effect from the date they are published on the website.

For significant changes, a notification may be sent to the registered email or mobile number. Continued use of the platform after any changes will be considered as acceptance of the new terms and conditions.

14. Contact & Dispute Resolution

For any complaints, questions, or disputes, please contact the 7qbet support team first:

• Live Chat: Available 24/7, in Bengali and English
• Email: [email protected]

After receiving a complaint, 7qbet will endeavour to investigate and resolve it within a reasonable time. If the user is not satisfied with the resolution, they may take further action.

Any dispute arising from these terms and conditions will first be addressed through mutual discussion. If both parties cannot reach an agreement, the applicable legal process will be followed.